1. Processing Time:
- Orders are typically processed within 1-3 business days after payment confirmation.
- Processing times may vary during peak seasons or promotional periods.
2. Shipping Methods:
- We offer standard shipping options for domestic orders.
- Customers can choose from available shipping carriers and methods during the checkout process.
- Expedited shipping options may be available for an additional fee.
3. Shipping Costs:
- Shipping costs are calculated based on the destination, weight, and dimensions of the package.
- Customers can view the shipping costs before completing the checkout process.
4. Free Shipping:
- Charvik Organics may offer free shipping promotions on qualifying orders. Check our website or subscribe to our newsletter for updates on free shipping offers.
5. Shipping Destinations:
- We currently ship to all over India.
- For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.
6. Order Tracking:
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
- Use the provided tracking information to monitor the status and location of your package.
7. Delivery Timeframes:
- Estimated delivery times are provided during the checkout process.
- Actual delivery times may vary based on the shipping method, destination, and external factors such as customs processing.
8. Delays and Exceptions:
- Charvik Organics is not responsible for delays caused by unforeseen circumstances such as natural disasters, customs delays, or carrier issues.
- We will make every effort to communicate delays and provide timely updates to affected customers.
9. Lost or Stolen Packages:
- If your package is lost or stolen, please contact our customer support team for assistance.
- We will work with the shipping carrier to investigate and resolve the issue.
10. Returns and Exchanges:
- Refer to our Refund and Returns Policy for information on returning or exchanging items.
11. Contact Information:
- If you have any questions or concerns regarding your order or our shipping policy, please contact our customer support team at charvikorganics@gmail.com
Note:
- This shipping policy is subject to change without notice. Please review the policy before making a purchase.